Recent Nominations

    Thank you to everyone who has nominated someone, we really appreciate it. Please take the time to see examples of our staff who have been nominated by our customers for The WOW! Awards.



    Gonzalo Sojo
    Maintenance (Internal)

    Gonzalo gave up his time to help the kitchen and F&B department when the Kitchen Porter called in sick on Easter Friday. He was in the kitchen helping to clean the dishes during a busy breakfast. He gladly offered to help the team for several hours to ensure a smooth service.

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    Mantas
    RECEPTION (Internal)

    Mantas paid for a taxi for a guest using his own Uber app, because a guest had lost his wallet with all his credit cards and without having any other option to get to Kings Cross Station to get a train. Mantas has gone above and beyond with this guest.

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    Nuria Paradell
    Reception (Internal)

    I would like to nominate Nuria. She is a great team player, showing a big commitment to the hotel, following all our procedures, willing to help and always smiling. Nuria has exceeded our expectation in just 10 days working with us and for sure she will continue growing and improving her performanc...

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    Erico
    RECEPTION (Internal)

    It is with special pleasure to nominate Erico, a new member to The Caesar Family. He got an awesome 100% score in checking in Worldhotels Mystery Guest allowing The Caesar to be ranked 2nd position in the world out of 350 hotels. This is an outstanding start for Erico, who has demonstrated that he m...

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    Lee J. Melville
    MANAGEMENT (Internal)

    This week I would like to nominate Lee Melville because he has made many efforts to empower the orgaisation and bring it to the bright side. He knows it's difficult; however, his consistency and strength gives us the motivation to go forward.

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    Rita
    RECEPTION (Internal)

    Unfortunately, the reception team is not lucky enough to have many weekends off every month; this time, Rita went above and beyond and decided to forego her Sunday off in order to cover the supervisor breakfast shift. Thanks Rita, once again, for your commitment to the Caesar family.

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    PRESLEY
    Front Office (Internal)

    Presley saved the day when the Chef did not show up for breakfast and without any hesitation, he started to prepare the service. This ensured that our guests were not affected in any way. He then also helped the service staff due to staff shortage once the Chef had arrived. Pure dedication and an ...

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    Gonzalo
    MAINTENANCE (Internal)

    Sometimes, actions speak louder than words. Last weekend, Gonzalo came to work during his days off in order to ensure that our new rooms were ready and available on time. His professionalism and commitment must be more than appreciated.

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    Santi
    Front Office (Internal)

    I am very proud to have Santi in the team, he is a great inspiration and role model who lives and breathes the Hotels values. Thank you also for your support on Monday at the WOW! awards workshop, greatly appreciated.

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    Polo Alemany
    KITCHEN

    I would like to nominate Polo this week for his great personal commitment during these busy days in the kitchen with events and dinners and massive customer breakfasts. Polo has worked many hours in order to cope with all the hotel's expectations, from very early in the morning until the night and h...

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    Polo Alemani
    Kitchen (Internal)

    I would like to nominate Polo this week because I saw Polo being very creative and very hard working to cope with the demanding week in the kitchen. Polo has been working many hours in order to provide a high quality and creative menu for both groups. Dedication and effort have been the ingredients ...

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    Alejandro Manzano
    maintenance deparment (Internal)

    Alejandro's skills are exemplary. He is one of the friendliest people I know and he always arrives with a smile on his face and a happy greeting for his colleagues. Apart from this, he worked very hard while I was sick and he had to replace me in a difficult situation, assiting in meetings with the...

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    Sebastiano
    KITCHEN (Internal)

    Although pancakes were not ready during Sunday breakfast service and a guest ordered it, Sebastiano took action and instead of saying "we do not have pancakes or we have run out of it," he cooked pancakes for the guest. Sebastiano has been working with us for a short period of time but he ...

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    Javi
    RECEPTION (Internal)

    On Sunday 16th April Javi went to check a radiator in room 321 which was reported as not working. He not only fixed it, but also went further; when he realized that the door was not working properly, he fixed it as well. On the same day, one of the fire doors was beeping and he changed the battery w...

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    Pedro
    Maintenance (Internal)

    Great work this week in fixing a plumbing issue internally. This would have cost the Hotel a large sum of money if we had had to use contractors. His knowledge and quality work is greatly appreciated and always with a smile and good humour. Thank you.

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    Daca El-Ayoubi
    Housekeeping

    Thank you, Daca, for transforming the housekeeping department into a team. One Team, One Dream!!

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    Ana
    F&B (Internal)

    It's always a pleasure to receive feedback from our guests and after speaking with a guest in the bar, she had to tell me how friendly and great the service from Ana had been. The guest's enthusiasm was immense, so Ana had clearly made a fantastic impression. Well done, Ana.

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    Presley
    Front Office (Internal)

    Presley has grown so much in the last year and has become a senior and respected member of the front office team. He takes responsibility for the department in his Manager's absence and does it willingly and well. On Sunday, he even helped the breakfast team when they were very short staffed, an ar...

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    Raul
    (Internal)

    Although it was part of his duties as a duty manager, Raul managed a big issue we had at the hotel last Sunday very well. He managed to keep the standards as high as possible in a very difficult situation. It is always very hard to face this kind of issue and Raul has done an excellent job.

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    Carles
    Front Office (Internal)

    Carles has really been an amazing help over the past few weeks and has not had a day off for over 2.5 weeks. He has, on every occasion, stepped in to cover sickness or other staffing issues and this is done always willingly and with a smile. True team work and total commitment.

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